LTSA
Perencana Dingin’s approach to Long Term Service Agreements (LTSA) is one of a partnership arrangement with our customers.
Our Contract Executives are the customer’s single point of contact and they are all technically qualified to provide immediate response to your operational issues and have many years of experience in running such contracts.
LTSA Framework
- Scheduled and Unscheduled Maintenance
- Technical Support
- Spare Parts and Parts Repair Services
- Reliability, Availability and Performance
- OEM Qualified Engineers
LTSA Support Services
- Contract management and support team
- Engineering support
- 24 hour / 7 day emergency cover
- Remote monitoring and diagnostics
- Logistics support
- Training
- Troubleshooting
LTSA Benefits
- Established contract terms and conditions
- Agreed pricing structure over mutually agreed time period
- Year-to-Year budget visibility
- Guaranteed availability of contracted services
- Single point contact for planning, mobilization, QHSE and engineering
- Guarantee/Warranty by a single source provider